Mical Neill

5-state pacing within Minted's tessitura (0.83–1.30). 4 audio tracks: two reference models (outside tessitura), baseline, and designed (in tessitura). Metrics table with prosodic measurements. Hear the difference.

Live voice agent with 5-state tessitura-based pacing, real-time tessitura band visualization, and customer response signals: word count, sentiment tracking, closing sentiment delta, and convergence detection. Type or speak.

Voice-first interface for a child with dyslexia. Frustration detection, adaptive difficulty, hint ladder. Same design principle as the voice agent: the system responds to emotional state, not just task state. Talk to Oka.

Compare and score AI agent voices across 4 languages and 3 customer journey stages (Acceptance, Resolution, Satisfaction). 16 voices, structured rubric, exportable scorecards.

Technical enablement for sales teams on complex AI integrations. Presentation framework with readiness guide and annotated demo prototype. Built to be delivered by others.

Enterprise enablement at scale: taxonomy-driven retrieval (12K users), adaptive coaching, modular curriculum (121 modules), and 3-layer assessment pipeline.

Complete design portfolio: case study, evaluation framework, 5 sim tests, multilingual voice design, enabling teams at scale, agent personas, career journey, and design philosophy.

121-node taxonomy, 176-entry knowledge library, 12 agents, governance model, wire contracts. The system underneath.